Everybody Hates
CRMs

HubSpot. Salesforce. Zendesk. Thousands of 1-star reviews. Millions of frustrated users. The problem isn't your team - these tools were never built for you. We build custom CRMs that actually fit how your business works.

Don't take our word for it.
Take theirs.

Real user reviews - unfiltered, unedited, and very telling.

HubSpot logo
1.7(1,062)
Trustpilot
Brad
Brad
March 27, 2026
They engage in deceptive marketing to encourage you to signup, then refuse to give a refund. Evil company
Gretchen Hall
Gretchen Hall
March 18, 2026
Worst decision. I've been emailing them for 5 months and no one will call me back to help me set me up. I have paid for a service to set up my company and everyone is absent.
Paul Galarza Cervantes
Paul Galarza Cervantes
March 17, 2026
Don't use it. Subscription model is the worst I have experienced, every single detail I want to do I have to pay more. I have to pay 3 different subscription up to $1,000 monthly.
Nico Lim
Nico Lim
March 10, 2026
Wouldn't recommend.
Ryan
Ryan
March 9, 2026
SO SO SLOW! Clunkiest website to use everyday. Each page takes around 20 seconds to load -then they send you notifications "we have changed the colour to a new theme." Honestly who cares? Fix the speed.
Stock & Noble
Stock & Noble
March 6, 2026
Once this company have you in their grasp they are BRUTAL -beware of building your marketing sales machines off the back of their system because their costs climb steeply and their employees are well trained to manipulate.
Christian Schnepf
Christian Schnepf
March 5, 2026
The possibly biggest time waster in business. A piece of paper does a better job. I tried hubspot now for 5 years over again. It's complicated, has constant errors and fails to do the very thing why anyone wants to use a CRM.
JB
JB
March 3, 2026
Hidden Costs & Broken Promises. Don't trust the sales people, whether it's due to a lack of knowledge or something more malicious they get key information about their own products wrong, information that might be the reason why you purchase a subscription with them.
Lennard Fruehling
Lennard Fruehling
February 25, 2026
Clunkiest piece of shit software I ever used. It's slow, it's completely counter intuitive, it's bulky pretending not to be, it's HORRIBLE for anything sales. Hubspot is so much overcharging for what they are offering, it's insane.
Jack Tallott
Jack Tallott
February 23, 2026
Do not trust. As soon as we signed the contract, all service disappeared -support goes weeks without an unprompted update, features quietly disappear behind paywalls, no solutions offered.
Ian
Ian
February 15, 2026
Absolute miserable experience. We are being using hubspot for a few years and whenever we ask about features, they claim the developers are working on it and that they're unable to provide an ETA. Just checking the Hubspot forums, you can find that these features have been requested for years.
Rinat Azran Biton
Rinat Azran Biton
February 12, 2026
Stay away from this CRM. You will pay hundreds of euro's a month to find out basic features aren't included like CALENDAR. Their support is all over the place. Their expensive onboarding is a once a week joke where someone watches you do the job you thought you paid him to do!
Ella Dupin
Ella Dupin
February 5, 2026
Overall, a total disappointment. Implementing HubSpot proved to be extremely challenging. The pricing structure appears disproportionate to the value delivered. The level of support has been disappointing, with limited continuity due to frequent staff turnover.
Billy Bunny
Billy Bunny
January 28, 2026
Insane price, too complicated. Every feature has own insane price. If you want use staffs you will pay thousands of $.
Antonio
Antonio
January 27, 2026
Limited value and poor integration. The entire web application is slow, and you often have to refresh the page several times to see updated information. This slows down the productivity of your sales and marketing teams.
H'
H'
January 21, 2026
Stay away unless you have 100s of hours free to learn.
Taylor
Taylor
January 16, 2026
Never, ever again. Hubspot is terrible. As a rep using Hubspot everyday I would never recommend it to anyone. As soon as HS took our money, they disappeared. The sales rep who sold us on it "couldn't be located" and never returned a phone call.
Brad
Brad
March 27, 2026
They engage in deceptive marketing to encourage you to signup, then refuse to give a refund. Evil company
Gretchen Hall
Gretchen Hall
March 18, 2026
Worst decision. I've been emailing them for 5 months and no one will call me back to help me set me up. I have paid for a service to set up my company and everyone is absent.
Paul Galarza Cervantes
Paul Galarza Cervantes
March 17, 2026
Don't use it. Subscription model is the worst I have experienced, every single detail I want to do I have to pay more. I have to pay 3 different subscription up to $1,000 monthly.
Nico Lim
Nico Lim
March 10, 2026
Wouldn't recommend.
Ryan
Ryan
March 9, 2026
SO SO SLOW! Clunkiest website to use everyday. Each page takes around 20 seconds to load -then they send you notifications "we have changed the colour to a new theme." Honestly who cares? Fix the speed.
Stock & Noble
Stock & Noble
March 6, 2026
Once this company have you in their grasp they are BRUTAL -beware of building your marketing sales machines off the back of their system because their costs climb steeply and their employees are well trained to manipulate.
Christian Schnepf
Christian Schnepf
March 5, 2026
The possibly biggest time waster in business. A piece of paper does a better job. I tried hubspot now for 5 years over again. It's complicated, has constant errors and fails to do the very thing why anyone wants to use a CRM.
JB
JB
March 3, 2026
Hidden Costs & Broken Promises. Don't trust the sales people, whether it's due to a lack of knowledge or something more malicious they get key information about their own products wrong, information that might be the reason why you purchase a subscription with them.
Lennard Fruehling
Lennard Fruehling
February 25, 2026
Clunkiest piece of shit software I ever used. It's slow, it's completely counter intuitive, it's bulky pretending not to be, it's HORRIBLE for anything sales. Hubspot is so much overcharging for what they are offering, it's insane.
Jack Tallott
Jack Tallott
February 23, 2026
Do not trust. As soon as we signed the contract, all service disappeared -support goes weeks without an unprompted update, features quietly disappear behind paywalls, no solutions offered.
Ian
Ian
February 15, 2026
Absolute miserable experience. We are being using hubspot for a few years and whenever we ask about features, they claim the developers are working on it and that they're unable to provide an ETA. Just checking the Hubspot forums, you can find that these features have been requested for years.
Rinat Azran Biton
Rinat Azran Biton
February 12, 2026
Stay away from this CRM. You will pay hundreds of euro's a month to find out basic features aren't included like CALENDAR. Their support is all over the place. Their expensive onboarding is a once a week joke where someone watches you do the job you thought you paid him to do!
Ella Dupin
Ella Dupin
February 5, 2026
Overall, a total disappointment. Implementing HubSpot proved to be extremely challenging. The pricing structure appears disproportionate to the value delivered. The level of support has been disappointing, with limited continuity due to frequent staff turnover.
Billy Bunny
Billy Bunny
January 28, 2026
Insane price, too complicated. Every feature has own insane price. If you want use staffs you will pay thousands of $.
Antonio
Antonio
January 27, 2026
Limited value and poor integration. The entire web application is slow, and you often have to refresh the page several times to see updated information. This slows down the productivity of your sales and marketing teams.
H'
H'
January 21, 2026
Stay away unless you have 100s of hours free to learn.
Taylor
Taylor
January 16, 2026
Never, ever again. Hubspot is terrible. As a rep using Hubspot everyday I would never recommend it to anyone. As soon as HS took our money, they disappeared. The sales rep who sold us on it "couldn't be located" and never returned a phone call.
Salesforce logo
1.5(610)
Trustpilot
Unlucky User
Unlucky User
February 17, 2026
For the price, this is the worst CRM you can get. I have been with them for years under duress. Once you are in, it's hard to move away. I am finally moving away and couldn't be more excited.
Jason
Jason
February 9, 2026
I literally stopped watching the Olympics because of an ad of theirs. AI driven filth like this is a pox on our collective society and minds.
Dana C
Dana C
February 9, 2026
Terrible customer service. Was sold the product and can't even log in. Tried reaching the company and keep getting the run around. Trying to cancel and that doesn't work either. Run....
nAts
nAts
February 6, 2026
Garbage. Keeps sending mails about some garbage like I won 50 Bitcoins and when I go in the live support to ask them why I keep getting this they all just leave the chat once I confront them.
Cinty Buxton
Cinty Buxton
January 28, 2026
It has proved overly complex, expensive, and heavily reliant on ongoing customisation and third-party consultants just to function at a basic level for our workflows for our small team. Simple tasks required significant configuration, and changes are not quick nor intuitive.
Anthony Parenti
Anthony Parenti
January 19, 2026
Tried to revise agreement after one year of working with them and was told we couldn't because we didn't tell them 30 days prior to renewal, so we are stuck with agreement for another 12 months.
Ayaan Ali
Ayaan Ali
January 15, 2026
0/10 worst company I have ever seen. Couldn't even cancel my subscription. I was forced to log 5 cases with no one responding. They make it impossible to cancel.
Nicolas Gerouard
Nicolas Gerouard
January 7, 2026
Salesforce marketing cloud is GARBAGE. There is no words about how much I find this tool A UTTERLY PIECE OF TRASH. I can't find words for the experience. How clunky this thing is. I must reload the page, then I'm out of the working document. Fantastic, now I'm disrupted and angry.
Jason Koot
Jason Koot
December 27, 2025
Just awful. Do not invest!
Tim Williams
Tim Williams
December 1, 2025
Terrible experience working with Salesforce as well as the individuals you MUST hire in order to build the environment to be able to use in the first place. They promise you everything only to deliver absolutely nothing and then to be stuck in a contract for 2 years for a product we can't use. AVOID THEM AT ALL COSTS.
Charlie Chou
Charlie Chou
December 9, 2025
Extremely disappointing support experience. We have been contacting Salesforce since November 26, sending multiple emails, and not a single response has been received -not even an acknowledgement.
Jonathan Wayne
Jonathan Wayne
December 8, 2025
HUGE Mistake. They will mishandle your account and not follow up with you. The best follow up they have is when there is a balance due when a service was never rendered. They say that they offer support which was built by contact by the sellers not by the company itself.
Unlucky User
Unlucky User
February 17, 2026
For the price, this is the worst CRM you can get. I have been with them for years under duress. Once you are in, it's hard to move away. I am finally moving away and couldn't be more excited.
Jason
Jason
February 9, 2026
I literally stopped watching the Olympics because of an ad of theirs. AI driven filth like this is a pox on our collective society and minds.
Dana C
Dana C
February 9, 2026
Terrible customer service. Was sold the product and can't even log in. Tried reaching the company and keep getting the run around. Trying to cancel and that doesn't work either. Run....
nAts
nAts
February 6, 2026
Garbage. Keeps sending mails about some garbage like I won 50 Bitcoins and when I go in the live support to ask them why I keep getting this they all just leave the chat once I confront them.
Cinty Buxton
Cinty Buxton
January 28, 2026
It has proved overly complex, expensive, and heavily reliant on ongoing customisation and third-party consultants just to function at a basic level for our workflows for our small team. Simple tasks required significant configuration, and changes are not quick nor intuitive.
Anthony Parenti
Anthony Parenti
January 19, 2026
Tried to revise agreement after one year of working with them and was told we couldn't because we didn't tell them 30 days prior to renewal, so we are stuck with agreement for another 12 months.
Ayaan Ali
Ayaan Ali
January 15, 2026
0/10 worst company I have ever seen. Couldn't even cancel my subscription. I was forced to log 5 cases with no one responding. They make it impossible to cancel.
Nicolas Gerouard
Nicolas Gerouard
January 7, 2026
Salesforce marketing cloud is GARBAGE. There is no words about how much I find this tool A UTTERLY PIECE OF TRASH. I can't find words for the experience. How clunky this thing is. I must reload the page, then I'm out of the working document. Fantastic, now I'm disrupted and angry.
Jason Koot
Jason Koot
December 27, 2025
Just awful. Do not invest!
Tim Williams
Tim Williams
December 1, 2025
Terrible experience working with Salesforce as well as the individuals you MUST hire in order to build the environment to be able to use in the first place. They promise you everything only to deliver absolutely nothing and then to be stuck in a contract for 2 years for a product we can't use. AVOID THEM AT ALL COSTS.
Charlie Chou
Charlie Chou
December 9, 2025
Extremely disappointing support experience. We have been contacting Salesforce since November 26, sending multiple emails, and not a single response has been received -not even an acknowledgement.
Jonathan Wayne
Jonathan Wayne
December 8, 2025
HUGE Mistake. They will mishandle your account and not follow up with you. The best follow up they have is when there is a balance due when a service was never rendered. They say that they offer support which was built by contact by the sellers not by the company itself.
Zendesk logo
1.7(702)
Trustpilot
Kurtis
Kurtis
March 26, 2026
Never known such an infuriating dashboard in my entire life!! Creating users is a nightmare, deleting them is even worse, and figuring out what to do lacks any form of intuitive design or UX focused work. I've found it to be the worst dashboard in internet existence.
Leah Wright
Leah Wright
March 25, 2026
Major issues and sent to collections when we were told there as no balance remaining due. We had an extremely frustrating and disruptive experience with Zendesk that ultimately forced us to cancel our subscription after more than a year of unresolved technical and billing issues.
Mel
Mel
March 9, 2026
We have an issue with Zendesk not getting back to us, and they are rerouting emails to the wrong companies. No customer service email and no support! We have been trying to resolve this issue for months.
Lisa Barrett
Lisa Barrett
March 5, 2026
Horrible and worthless! Such a NIGHTMARE!
Silo
Silo
March 5, 2026
It all boiled down to this: smaller company, trying to set up our AI chatbot and their customer service team has been truly the absolute worse. I was talked down to, and dealing with condescending agents.
TokenSoft Services
TokenSoft Services
February 20, 2026
Terrible & Expensive. Terrible, expensive company that you could literally vibe code a suitable replacement knowledge desk and customer service ticketing system in a weekend. They offer almost no value to a client in 2026 and I can't wait to cancel.
Albert Ionut
Albert Ionut
February 26, 2026
If you are looking for something that is completely illogical and want to ruin your nerves, Zendesk is the solution for you. Their entire website is complete chaos. I don't recommend this rather mediocre and illogical system.
Ronald
Ronald
February 23, 2026
Bad for customers. Every time I deal with a company who uses Zendesk, it is a confused and convoluted experience, resulting in bad customer care.
Chad Pemberton
Chad Pemberton
February 16, 2026
Every time I add a user or remove one it is like I'm asking them to move mountains on my behalf. Typically takes 3-4 days just to make one small change. I'm so excited that all the new AI tech will make replacing Zendesk so easy.
Alissa Montbriand
Alissa Montbriand
February 11, 2026
I tried to sign up for the 14 day free trial to test the product. They charged my card. I have now been on the "help" chat for 35 minutes and they cannot even complete a simple task. I have no desire any more to even trial a customer service product that has such poor customer service.
Omar Jassim
Omar Jassim
February 2, 2026
Very frustrating experience. The system is far too complicated, and the support is either very slow or unresponsive. This is a company that sells software for customer support, and it is very disappointing that they do not provide support.
Charlotte Wilson
Charlotte Wilson
February 2, 2026
Zendesk has powerful features but the platform is overly complex and basic setup takes far more time than it should. Support is slow and hard to reach, which is frustrating for a tool that is supposed to help with customer service.
Kenny Tran
Kenny Tran
January 21, 2026
One of the worst platforms to be working with in 2026. Unintuitive and confuses more than it helps. The fact that this platform is operational is astounding.
Kurtis
Kurtis
March 26, 2026
Never known such an infuriating dashboard in my entire life!! Creating users is a nightmare, deleting them is even worse, and figuring out what to do lacks any form of intuitive design or UX focused work. I've found it to be the worst dashboard in internet existence.
Leah Wright
Leah Wright
March 25, 2026
Major issues and sent to collections when we were told there as no balance remaining due. We had an extremely frustrating and disruptive experience with Zendesk that ultimately forced us to cancel our subscription after more than a year of unresolved technical and billing issues.
Mel
Mel
March 9, 2026
We have an issue with Zendesk not getting back to us, and they are rerouting emails to the wrong companies. No customer service email and no support! We have been trying to resolve this issue for months.
Lisa Barrett
Lisa Barrett
March 5, 2026
Horrible and worthless! Such a NIGHTMARE!
Silo
Silo
March 5, 2026
It all boiled down to this: smaller company, trying to set up our AI chatbot and their customer service team has been truly the absolute worse. I was talked down to, and dealing with condescending agents.
TokenSoft Services
TokenSoft Services
February 20, 2026
Terrible & Expensive. Terrible, expensive company that you could literally vibe code a suitable replacement knowledge desk and customer service ticketing system in a weekend. They offer almost no value to a client in 2026 and I can't wait to cancel.
Albert Ionut
Albert Ionut
February 26, 2026
If you are looking for something that is completely illogical and want to ruin your nerves, Zendesk is the solution for you. Their entire website is complete chaos. I don't recommend this rather mediocre and illogical system.
Ronald
Ronald
February 23, 2026
Bad for customers. Every time I deal with a company who uses Zendesk, it is a confused and convoluted experience, resulting in bad customer care.
Chad Pemberton
Chad Pemberton
February 16, 2026
Every time I add a user or remove one it is like I'm asking them to move mountains on my behalf. Typically takes 3-4 days just to make one small change. I'm so excited that all the new AI tech will make replacing Zendesk so easy.
Alissa Montbriand
Alissa Montbriand
February 11, 2026
I tried to sign up for the 14 day free trial to test the product. They charged my card. I have now been on the "help" chat for 35 minutes and they cannot even complete a simple task. I have no desire any more to even trial a customer service product that has such poor customer service.
Omar Jassim
Omar Jassim
February 2, 2026
Very frustrating experience. The system is far too complicated, and the support is either very slow or unresponsive. This is a company that sells software for customer support, and it is very disappointing that they do not provide support.
Charlotte Wilson
Charlotte Wilson
February 2, 2026
Zendesk has powerful features but the platform is overly complex and basic setup takes far more time than it should. Support is slow and hard to reach, which is frustrating for a tool that is supposed to help with customer service.
Kenny Tran
Kenny Tran
January 21, 2026
One of the worst platforms to be working with in 2026. Unintuitive and confuses more than it helps. The fact that this platform is operational is astounding.

These aren't outliers. This is a pattern.

The core problem

One size fits all
doesn't fit anyone

Enterprise CRMs are designed for the biggest companies in the world - then resold to everyone else. Same interface, same workflows, same pricing. Whether it fits your business or not.

You end up with features you don't need, complexity you didn't ask for, and a support team you rarely hear from after signing.

Here's what we do differently

What They Get Wrong.
What We Guarantee.

The Problem

Support Disappears After The Sale

Tickets go unanswered for weeks. Reps give scripted responses. You get bounced between departments until you give up.

The Promise

You Talk To The Person Who Built It

A dedicated contact who knows your system inside out. When something breaks, you get a real fix - same day.

The Product

A CRM That Feels Like
Yours From Day One

A CRM shaped around your pipeline, your team, your vocabulary. Dashboards that load instantly because they only show what you need. Workflows that mirror how your deals actually close.

Your team opens it and knows what to do.

$847,200

+12.4%

Pipeline Value

24

+3

Deals This Month

34.7%

+2.1%

Win Rate

New Lead

3

Meridian Logistics

Tomás Herrera

$24,500

Clearwater Health

Priya Anand

$18,200

Solara Energy

Marcus Webb

$31,000

In Conversation

2

2 deals

$71,200

Proposal Sent

3

3 deals

$188,700

Closed Won

2

2 deals

$213,600

How it works

From first call to live CRM in weeks, not months

01

Discovery Call

We learn how your team works, where the friction is, and what you actually need. No sales pitch - just questions.

02

Blueprint & Prototype

We map your CRM and show you a working prototype before you commit. You see exactly what you’re getting.

03

Build, Migrate & Launch

We build your CRM and migrate your data from your existing platform. You’re live and productive without losing a single record.

04

Ongoing Support

Real humans who know your system, available when you need them. Not a chatbot. Not a ticket queue.

Who it's for

Built for teams who deserve better

You’re paying for features you don’t use

Your team avoids the CRM because it’s too clunky

You’ve looked at the big CRMs and nothing fits your workflow

You’re growing fast and need a system built around how you actually work - not the other way around

You don’t want to spend months configuring an off-the-shelf tool only to discover it still doesn’t fit

You want a CRM your team will actually use on day one

Let's talk

Stop Fighting Your CRM

Start using one that was actually made for you.

Free · 30 min · No commitment